At SinkSeat, we strive to ensure every customer is satisfied with their purchase. Please review our Refund and Returns Policy carefully before placing an order.

  1. Final Sale Policy

All products sold on SinkSeat are considered final sale.

We do not accept returns or exchanges for reasons such as change of mind, preference, or incorrect selection
Once an order is confirmed and delivered, it cannot be returned for a refund unless it meets the conditions stated below

  1. Eligible Refund or Replacement Cases

Refunds or replacements are only applicable under the following circumstances:

The product arrives damaged or defective
The product is significantly different from the description or order
Parts are missing upon delivery

  1. Reporting Issues

If you receive a damaged or defective item, you must contact us within 48 hours of delivery.

To process your request, please provide:

Order number
Clear photos or videos of the issue
Description of the problem

Failure to report within the required timeframe may affect eligibility for a replacement or refund.

  1. Resolution Options

After reviewing your claim, SinkSeat may offer one of the following solutions:

Replacement of the damaged or defective item
Replacement of specific parts
Partial refund or full refund (only in verified cases)

All resolutions are determined at our discretion based on the condition and evidence provided.

  1. Non-Refundable Situations

We do not offer refunds or returns in the following cases:

Buyer’s remorse or change of mind
Incorrect size, color, or style selection by the customer
Normal wear and tear after use
Damage caused by improper use, assembly, or handling

  1. Shipping Costs

Shipping fees are non-refundable unless the issue is due to a confirmed defect or error on our part.

  1. Refund Processing Time

If a refund is approved, it will be processed within 5–10 business days to the original payment method, depending on your bank or payment provider.

  1. Contact Us

If you have any questions regarding refunds or returns, please contact us:

Email: support@sinkseat.com
Phone: +1 (800) 123-4567
Address: 5489 Market Street, Suite 100
San Francisco, CA 94103

Thank you for shopping with SinkSeat.